These Terms & Conditions govern your use of our website and services. Please read them carefully before engaging with MAS Solutions.
By accessing our website (https://mas.muhammadalaa.com), requesting services, or entering into a service agreement with MAS Solutions, you agree to be bound by these Terms & Conditions, along with our Privacy Policy and any additional terms referenced herein.
If you do not agree to these terms, you must discontinue use of our services immediately. These terms apply to all users, clients, visitors, and any other party interacting with our business.
MAS Solutions provides professional digital solutions including, but not limited to:
Specific services, deliverables, timelines, and pricing are defined in individual project proposals and service agreements, which take precedence over these general terms.
All projects begin with a detailed proposal outlining scope, deliverables, timeline, pricing, and payment terms. Proposals are valid for 30 days unless otherwise stated. Client acceptance (written or electronic signature) creates a binding agreement.
The agreed scope defines what is included in the project. Any work outside the defined scope (scope creep, additional features, expanded functionality) requires a written change request and may incur additional fees and timeline adjustments.
Clients may request changes during development. We will provide a written assessment of impact on timeline and cost. Changes are implemented only upon written approval. Excessive changes may result in project delays or additional charges.
All prices are quoted in US Dollars (USD) or as specified in the proposal. Pricing is fixed for the agreed scope unless changes are requested.
Unless otherwise agreed, projects follow this payment structure:
We accept bank transfer, PayPal, Stripe, and other methods as agreed. Transaction fees (if any) are borne by the client unless otherwise specified.
Invoices are due within 14 days unless otherwise stated. Late payments may result in:
Deposits are non-refundable as they secure team availability. If a project is canceled after work has commenced, fees are calculated based on work completed plus any non-recoverable expenses. Refunds (if any) are at our sole discretion.
Timely project delivery requires active client participation. Clients agree to:
Delays caused by client unresponsiveness or failure to provide required materials may extend project timelines without liability to MAS Solutions.
Upon full payment, the client owns the custom code, designs, and deliverables created specifically for their project. However, MAS Solutions retains rights to:
Projects may include third-party libraries, plugins, or APIs governed by their respective licenses (open-source or commercial). Clients are responsible for compliance with these licenses.
Clients warrant that all content, images, trademarks, and materials they provide are legally owned or properly licensed. Clients indemnify MAS Solutions against any claims arising from use of client-provided materials.
We warrant that:
We provide a 30-90 day warranty period (as specified in the proposal) during which we will fix bugs or defects at no additional cost. This covers functional issues arising from our code, not issues caused by third-party changes, hosting problems, or changes made by the client.
EXCEPT AS EXPRESSLY STATED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:
Technology evolves rapidly. We cannot guarantee long-term compatibility with future browser updates, OS changes, or third-party API modifications without ongoing maintenance agreements.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
This limitation applies even if we have been advised of the possibility of such damages. Some jurisdictions do not allow limitations on implied warranties or liability, so the above may not fully apply to you.
Both parties agree to keep confidential any proprietary information disclosed during the engagement, including:
Confidentiality obligations survive project completion and remain in effect for 3 years unless otherwise agreed. We will sign separate NDAs upon request.
Exceptions: Information that is public knowledge, independently developed, or required to be disclosed by law.
Clients may terminate a project with 14 days written notice. Upon termination, the client pays for all work completed, expenses incurred, and any non-refundable costs. Work-in-progress intellectual property may be withheld until full payment.
We may terminate a project if:
Upon termination, we deliver completed work upon final payment. Client data/files will be provided in standard formats. We are not obligated to provide incomplete work or work-in-progress unless mutually agreed.
Client agrees to indemnify and hold MAS Solutions harmless from any claims, lawsuits, damages, or expenses arising from: (a) client's use of deliverables in violation of law, (b) client-provided content that infringes third-party rights, (c) client's breach of these Terms, or (d) unauthorized modifications to our delivered work.
In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation and mediation before pursuing legal action.
These Terms are governed by the laws of Egypt. Any legal proceedings shall be conducted in Egyptian courts or as mutually agreed.
For disputes exceeding $10,000, both parties may agree to binding arbitration instead of litigation, with costs shared equally unless otherwise determined by the arbitrator.
Questions about these Terms? Contact us: